Cancellation & Refund Policy, Please Read it Carefully.

Understanding Virtual Office and the role of Address.co as the Service Provider.

1. A Virtual Office is a cost-effective solution that significantly reduces the expenses of maintaining a physical office. By opting for a virtual office, businesses can save up to 95% of their operational costs, amounting to approximately ₹4 lakh per year in rent savings.

2. Choosing a Virtual Office does not transfer the responsibility of fulfilling GST compliances to Address.co. The sole responsibility for meeting GST compliance requirements rests with the business owner.

3. Pre-Drafting Phase (Full Refund): If a cancellation request is received before we have initiated the drafting of your documents, you are eligible for a 100% refund of the total amount paid.

4. Post-Drafting Phase (Conditional Refund): Once the draft has been prepared and approved by you, the service is considered "in-progress." At this stage:

• Approval Finality: Cancellation is subject to specific terms and conditions.
• Service Costs: Since administrative work and legal drafting have already been performed, a full refund may no longer be applicable.
• Processing: Any eligible partial refunds will be credited to the original payment source within 15 days.

5. A 100% credit will be issued if the submitted documents do not comply with GST/ROC laws. Address.co is only responsible for providing accurate and valid documents for GST registration or any other required licenses.

6. A 50% credit will be issued if the provided documents are correct, but the customer is unable to fulfill GST compliance requirements for any reason.

7. Examples of GST compliances that may be required before GST issuance include:

• Physical verification of the premises.
• GST officer requesting the business owner’s personal presence for a photograph at the location.
• Name display and desk allocation photo requirements.
• Additional regulatory requirements such as Trade License or Professional Tax Registration.

8. Name Display and Desk Allocation Requirements - For this, you can purchase our Business Multiplier Services, which can resolve this requirement for a nominal fee.

Please Feel Free To Call Our Sales Representative for Any Clarifications.